[Person] [Project]
Short Vita:
- 1968:
- Born in Dinkelsbuehl (Germany).
- 1990 - 1994:
- Studies of Psychology at the University of Fribourg (Switzerland).
- 1994 - 1997:
- Studies of Psychology at the University of Tübingen (Germany).
- 1997:
- Graduation in Psychology at the University of Tübingen (Germany).
Thesis: "Wissenserwerb in Computerkonferenzen" (Knowledge acquisition through
computer-conferencing).
- 1998 - 2000:
- Scientific assistant at the department Applied Cognitive
Science at the German Institute for Research on Distance Education (DIFF)
at the University of Tübingen (Germany).
- Feb 1999 - Aug 2000:
- Ph.D. student of the VGK.
Contact:
Phone: +49 (0)711 9060-301
FAX: : +49 (0)711 9060-299
Email: dstraub@kpmg.com
KPMG Consulting GmbH
Topic: The Impact of Common Ground on the Interactive Process
of Communication and Knowledge Acquisition in Computer Supported, Cooperative
Learning Groups.
Supervisor: Prof. Dr. Dr. Friedrich W. Hesse (DIFF, Tübingen).
Start/End of the Ph.D.project: January 1998 / August 2000.
Summary
Schegloff and Sacks (1973) noticed that form and contents of answers
depend on preceding statements and called these structures "adjacency pairs"
(see also Anderson and Boyle, 1994). Typical examples are sequences of
questions and answers. They appear when information is requested or information
could not be understood (Graesser & McMahen, 1993, Hirst et al., 1994).
The reason for this is often a lack of common ground (Clark, 1996) between
the participants in a discussion: The speaker and an addressee differ in
their mutual knowledge (for example, an expert and a novice). According
to this, the central process in knowledge acquisition is the extension
of the common ground and the reduction of differences in knowledge by the
exchange of information through interactive communication. For that, feedback
about what has been understood (Minondo & Navarro, 1998) and questions
(Graesser & McMahen, 1993) play an important role.
Levin, Kim and Riel (1990) were able to demonstrate that computer supported,
asynchronous and text based communication lead to new kinds of "adjacency
pairs", because many referring replies could follow only one message.
Altogether, these studies will raise up the question about the effect
of the common ground between participants of computer supported cooperative
learning groups on the exchange of information and the impact on knowledge
acquisition.
The initial study examined the process of exchanging information through
interactive communication occurring in computer supported learning groups.
The study analyzed the characteristics of the information (questions, broadness
of subject and completeness, redundant information or information producing
cognitive dissonance) which is followed by replies and the contents of
these replies considering the common ground of the participants. The aim
is to discover successful interactive communication in contrast to less
successful processes on gaining knowledge.
A further study will examine how a different common ground in learning
groups will influence the information exchange and the knowledge acquisition.
For this, two research conditions will be varied: In the first, two of
four participants will have the same knowledge about a topic whereas in
the other condition none of the participants share the same knowledge.
For the examination of the research question the content of messages and
the interactions between the participants of asynchronous computer supported
and cooperative learning groups will be analyzed. The knowledge acquisition
has been judged by a test.
Further research:
In a preceding study (Straub, 1997), the impact of the amount of information,
relevant to knowledge acquisition, and the connection of the messages though
the reply function on the knowledge acquisition in computer supported learning
groups have been examined. Results revealed an impact of relevant messages
in contrast to irrelevant information on the length of reading time as
well as on repeated opening of information. The results show further, that
the participants worked on information in a mainly chronological order.
In further analysis of data (Straub, 1998) an impact of the reply function
on the characteristic of communication were ascertained. The results showed
that communication strategies of participants using the reply function
to answer a message have more characteristics of a face to face dialogue
than a written dialogue. Participants communicating without reply function,
however, rather behaved as if communicating by letter.
References:
Anderson, A. H. & Boyle, E. A. (1994). Forms of Introduction in
Dialogues: Their Discourse Context and Communicative Consequences. Language
and Cognitive Processes, 9, 101-122.
Clark, (1996). Using Language. Cambridge: Cambridge University Press.
Graesser, A. C. & McMahen, C. L. (1993). Anomalous Information Triggers
Questions when Adults Solve Quantitative Problems and Comprehend Stories.
Journal of Educational Psychology, 85 (1), 136-151.
Hirst, G., McRoy, S. Heeman, P., Edmonds, P. Horton, D. (1994): Repairing
conversational misunderstandings and non-understandings. Speech communication,
15, 213-229.
Levin, J. A., Kim, H. & Riel, M. M. (1990). Analyzing instructional
interactions on electronic message networks. L. M. Harasim (Ed.), Online
education, 185-214. New York: Praeger.
Minondo, B. & Navarro, C. (1998). Control of Understanding in Task
Involving Medical Assistance Given by Telephone. Psychological Reports,
82, 603-610.
Schegloff, E. A. & Sacks, H. (1973). Opening Up Closings. Semiotica,
25, 289-327. 8.
Straub, D. (1997). Wissenserwerb in Computerkonferenzen. Diplomarbeit.
Psychologisches Institut der Universität Tübingen.
Straub, D., Schwan, S., Hesse F. W. & Buder, J. (1998). Strategien
der Kommunikation in virtuellen Diskussionsrunden. In W. Hacker (Hrsg.).
Abstracts des 41. Kongresses der Deutschen Gesellschaft für Psychologie:
Diskette und Programm, S. 135, Technische Universität Dresden, 27.9.-1.10.1998.
Lößnitz-Druck GmbH Dresden.
Publications
Straub, D., Baehring, T. (1999). Telematik: Kooperatives Lehren und
Lernen in Computernetzen. In: J. Jerosch (Hg.). Rechnergestützte Verfahren
in Orthopädie und Unfallchirugie. Steinkopf-Verlag.
Straub, D. (1999). Der Einfluß der übermittelten Information
auf Replys und den Wissenserwerb der Teilnehmer kollaborativer computergestützter
Lerngruppen. In: I. Wachsmuth, B. Jung (Hrsg.). KogWis99. Proceedings der
4. Fachtagung der Gesellschaft für Kognitionswissenschaft. Bielefeld,
28. September-1.Oktober 1999.
Straub, D., Schwan, S., Hesse F. W., Buder, J. (1998). Strategien der
Kommunikation in virtuellen Diskussionsrunden. In W. Hacker (Hrsg.). Abstracts
des 41. Kongresses der Deutschen Gesellschaft für Psychologie: Diskette
und Programm S. 135, Technische Universität Dresden, 27.9-1.10.1998.
Lößnitz-Druck GmbH Dresden.
Buder, J., Schwan, S., Hesse F. W, Straub, D., (1998). Zum Einfluß
von Meta-Informationen auf den Wissenserwerb in telematischen Gruppen.
In W. Hacker (Hrsg.). Abstracts des 41. Kongresses der Deutschen Gesellschaft
für Psychologie: Diskette und Programm S. 135, Technische Universität
Dresden, 27.9-1.10.1998. Lößnitz-Druck GmbH, Dresden.
Straub, D., Schwan, S. (1997). Einfluß von Verknüpftheit
und Menge der Mitteilungen auf Lernstrategien in virtuellen Seminaren.
In: Langfeldt, H.-P. (Hrsg.). 6. Tagung der Fachgruppe Pädagogische
Psychologie in der Deutschen Gesellschaft für Psychologie: Programm,
Informationen und Abstracts, S. 23. Johann Wolfgang Goethe-Universität,
Frankfurt am Main, 29. September - 1. Oktober. Landau: Verlag Empirische
Pädagogik.
Straub, D., Schwan, S. (1997). Wissenserwerb in Computer-Konferenzen:
Auswirkungen von Mitteilungsmenge und Mitteilungsverknüpftheit auf
den Lernerfolg. In E. van der Meer, Th. Bachmann, R. Beyer, C. Goertz,
H. Hagendorf, B. Krause, W. Sommer, H. Wandke & M. Zießler (Hrsg.).
Experimentelle Psychologie. Abstracts der 39. Tagung experimentell arbeitender
Psychologen, S. 23, Humboldt-Universität zu Berlin, 24.-27 März.
Lengerich: Pabst.
Hesse, F. W., Schwan, S., Giovis, C., Straub, D., Buder, J., Heins,
J. & duBois, H. (1995). Handbook for designing learning scenarios for
TLE. EOUN Project Deliverable Nr. 18.
Presentations/Workshops/Conferences
Oktober 1999 "Zum Einfluß des Common Grounds auf den interaktiven
Kommunikationsprozeß und den Wissenserwerb in computergestützten
kollaborativen Lerngruppen". Herbstschule Kognitionswissenschaft des Virtuellen
Graduierten-Kollegs. Heidelberg (Germany).
September 1999 "Der Einfluß der übermittelten Information
auf Replys und den Wissenserwerb der Teilnehmer kollaborativer computergestützter
Lerngruppen". 4. Fachtagung der Gesellschaft für Kognitionswissenschaft,
Bielefeld (Germany).
Sep. / Okt. 1998 "Strategien der Kommunikation in virtuellen Diskussionsrunden".
41. Kongreß der Deutschen Gesellschaft für Psychologie, Dresden
(Germany).
Juni 1998 "Knowledge acquisition through computer mediated discussions".
Ed-Media / Ed-Telekom. Freiburg (Germany).
September 1997 "Zum Einfluß von Verknüpftheit und Menge der
Mitteilungen auf Lernstrategien in virtuellen Seminaren".
6. Tagung der Fachgruppe Pädagogische Psychologie, Frankfurt/
am Main (Germany).
März 1997 "Wissenserwerb in Computerkonferenzen". 39. Tagung experimentell
arbeitender Psychologen, Berlin (Germany).
Oktober 1995 "Methodological approaches in the area of computer-based
communication". Int. Workshop Medien & Kognition, Tübingen (Germany).